#TOPAZ SIMPLIFY REVIEWS INSTALL#
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Just make sure when you're installing that you have and host applications (photoshop, lightroom etc) closed or the plugin might not install for that application correctly.

So if you own all of our products, thats the best solution. :) We've also recently updated the complete collection installer with all the products and their latest updates.

#TOPAZ SIMPLIFY REVIEWS DOWNLOAD#

If you ever need to get the latest version of a plugin you own, you can always download it here: Remember updates to products you own are always free. You can also visit our forums and talk with other users, and search for issues you're seeing to see how they are resolved, we have a great community of avid users who also moderate the forum and have dealt with these issues before: You can visit our help center and search for your problem to get articles and step by step resolutions to many of the problems we see. However we do have many resources to help you get solutions to your problems without having to submit a support ticket. We have about half the office going through support to try and keep to volume down, however please keep in mind we're roughly 4 to 5 people handling hundreds of requests a day. However because of volume we've gotten a bit behind on support tickets. We don't outsource our support overseas, every person that works for the company is located in our office (except for Greg who goes to tradeshows), We also don't use automated robots, every ticket you get an answer to was sent by a live person. Our normal ticket response time is within 2 business days. I know many people have left comments as to whether or not Topaz is going out of business, i'm one of the 11 people that work in their office and i can assure you thats not the case, we're a small team so we do our best to reach out to people having issues as quickly as possible.

#TOPAZ SIMPLIFY REVIEWS UPGRADE#

You can't ask for better treatment than that when it comes to upgrade pricing.

#TOPAZ SIMPLIFY REVIEWS FREE#

Most upgrades are free even when version numbers change from 1.0 to 2.0 or even 3.0 etc. In general the programs are excellent, and the Topaz Labs are generous and treat the paying customers far better than almost any other company. I wish I could talk to someone at the company who would be willing to listen to some simple suggestions, which would undoubtedly improve all of the programs and reduce the cost of wasting time and money reinventing the wheel for each program. Many of these issues are very simple and do not require tons of extra programming.

For example in AI programs Preview Size ranges from 100 to 400 percent, and only one of the programs has 50%, which should be standard in all of the programs. There should be a uniformity across related programs. Whoever is in charge of User Interface does not appear to know some very basic, established facts about User Interfaces. The result is frustration for users and a huge waste of the companies programmers as well as users. This suggests that there is no one who overlooks all of the products, or at least classes of the products such as all of the AI based programs.

Worse yet, these interface features have to be re-invented for each product, because the teams that work with a particular program do not seem to pay attention to or even know about the other programs. They don't get back to you to let you know if they have fixed the problem with a new version so you have to keep testing the issue with each new release.Īlso, they arbitrarily change the User Interface, often for the worse, taking out a feature that took lots of requests from beta and regular users to implement in the first place. Sometimes it takes multiple support contacts to actually get something fixed, even if they do respond rapidly to these e-mail based request after opening a case number. Topaz Labs makes great programs for photography and has very good tech support via their web page.

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